Distinguish a password from a recovery phrase
Complete this check, confirm that your environment and information source are trustworthy, and pause whenever a request seems unclear.
✦ Practical guide
What to do if you forget your password
Forgetting a local unlock password does not necessarily erase on-chain assets; recovery depends on securely stored credentials.
KEY IDEA
Understand before you act
Forgetting a local unlock password does not necessarily erase on-chain assets; recovery depends on securely stored credentials.
⚠ Be skeptical of services claiming to remotely retrieve lost private keys.
ACTION SEQUENCE
Step-by-step checklist
Find and verify your offline backup
Complete this check, confirm that your environment and information source are trustworthy, and pause whenever a request seems unclear.
Follow trusted recovery documentation
Complete this check, confirm that your environment and information source are trustworthy, and pause whenever a request seems unclear.
Never give a phrase to purported support
Complete this check, confirm that your environment and information source are trustworthy, and pause whenever a request seems unclear.
COMMON MISTAKES
Avoid rushed decisions
Be skeptical of services claiming to remotely retrieve lost private keys.
NEXT STEP
Keep it verifiable
For irreversible blockchain actions, pausing to check and verify is often the safer decision.
Before you begin
Move forward with clarity
Verify the source, protect your recovery phrase and check the network, recipient and amount before every transfer.
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